Privacy Policy & Terms of Use

Last updated January 2020

Og Health is a website and mobile app that gives people the power to safely store and manage their immunization records. We refer to both the website and mobile app together as “Og Health”. For more information visit: www.oghealth.com.

Users that create Og Health account will be subject to our Privacy Policy and Terms of Use. Users must read and agree to the Privacy Policy and Terms of Use prior to using Og Health, and review them with individuals for whom they manage immunization records for the platform.

Og Health is committed to the protection of personal information. For the purposes of this Privacy Policy, personal information means information that could be used to identify an individual, such as a name, date of birth, mobile number or Email ID. Personal information also includes information relating to the medical care or health of an individual. This Privacy Policy sets out the manner in which Og Health manages personal information through the platform. Og Health will tell you about changes to this Privacy Policy through the mobile app, website, or by email.

What is Og Health?

Og Health is One Global innovative digital health platform that provides world class services to individuals and corporate organizations targeting pioneer preventive care services to maintain a healthy lifestyle and business environment.

One Global is a Digital Transformation and Innovation Company, specialized in Financial, Tourism, Health, and Entertainment digital services with 2 Million customers onboard.

One Global is a global player started in 2004 and have a strong presence in 15 countries worldwide across GCC, Middle East, North Africa, East Africa, Europe, Canada and USA, offering pioneer digital services

You can use Og Health to:
  • Back up your immunization records so you don’t lose them.
  • Synchronize your records between your devices.
  • Receive reminders of when vaccinations may be recommended, updates on available vaccinations, or notices of vaccine-preventable outbreaks in your area.
  • Access expert-reviewed information about immunization.
  • Learn about vaccination and other healthy behaviors.
  • Track other health information you choose to enter along with your immunization information.
  • Evaluate your professional health and wellness with the Organizational Wellness Survey.
  • Evaluate your personal health and wellness with Individual Wellness Survey.
  • In a private consultation, find out how your diet can help you reach a health body weight, reduce your risk of chronic disease, and slow down aging with Og Health Nutrition.
  • Explore a detailed genetic profile of your health, nutrition, physical activity and geographical ancestry with Og Health Genetic Test.
  • Learn how unique your microbiome is influencing your protection from specific diseases, immunity, vitamin production, diet and nutrition with Og Health MicroBiome Test.
  • Be updated about the preventive vaccines you have to take before travelling to any destination based on the destination country health policies with Og Health Travel Vaccine details.
  • Stay up to date on your immunizations before and during pregnancy in order to maintain your health and your baby’s health with Og Health Pregnancy vaccination details.
  • Get information and timeline to vaccinate your pet(s) with preventive immunity vaccines based on the resident country health policies.

You will be able to utilize the platform for yourself, beloved dependents, your pets, or other individuals who give you permission to do so.

How do I use Og Health to manage my immunization information?

Og Health Registration:

To create an account, you must input your Name, Mobile Number, Email address, create a password, and we will identify the country you live in with the mobile number you entered. You may then create records within your account to track the vaccinations of yourself, your children, other dependents, or other individuals who have given you permission to do so.

User shall pay Og Health compensation amount in full and immediately as per Payment Term and Pricing Policy for the services provided by Og Health.

Failure/refusal by User to have the payment executed as stated, for the agreed upon services, shall be deemed as an implicit deny to use the services subject hereof.

One-In Login:

The users can use their One Global credentials they have in any other One Global products to login to Og Health platform utilizing One-In single sign on platform.

When you set up records for yourself and/or others, you may have the option to initiate tools that will allow you to get information about your required immunization and can be exported and shared with integration partners such as local health authorities. Og Health will not share your information with an integration partner without your consent.

You can choose to modify these options and stop sending or receiving information to/from integration partners for yourself or others at any time using the settings within each record in your account.

Providing consent for yourself and others

By registering in Og Health Application, you acknowledge to give consent to One Global to use your data records to store it, and share it with integrated partners.

When you create a record for another person, you agree and acknowledge that they have given their consent for you to store and manage their immunization information on their behalf, including the options chosen.

Before creating a record for anyone who has reached the age of 18, you will need to explain these policies to them in order to help them understand that they may choose whether to give or not provide their consent.

If an individual whose record is being managed by an account holder wants to withdraw consent for that person to manage their record, the individual should contact One Global on customer.care@oneglobal.com

How does Og Health protect my information?

The information you input into the app is owned by you. Og Health will never share your personal information with any third party without your consent, unless it is required to do so by law.

How we protect your personal information?

When you enter information into your account, the information is sent through a secure encrypted (coded to prevent access by others) connection to the Og Health servers where it is also encrypted and stored. Og Health follows the highest industry standard practices for sending, storing personal health information.

Og Health applies strong security measures to protect your information by stopping others from accessing, altering, disclosing or destroying it. These security measures include administrative, technical, and physical safeguards to protect your data against loss, theft, or misuse.

How can you protect your data?

If you use one of the Og Health mobile apps, a copy of all of your account data is also stored on your device so that you can access it offline. This data will remain on your device until you delete your account.

Og Health takes protection of your information seriously, but there are also steps you can take to keep your information safe. You should make sure you keep your device in a safe place, so it won’t be lost or stolen. You should use a secure password or other method to lock your device, such as Touch ID. You can also download an app (like Find My iPhone or Android Device Manager) that lets you remotely wipe your device if you lose it.

How will Og Health use my information?

Og Health will use your information to send you communications about provided vaccination and health services including information from integration partners.

How can I delete my information or close my account?

The information you enter into Og Health is your personal information. You may update it or remove it if you no longer wish to use Og Health. You can erase your information from Og Health by deleting your account.

How can I contact Og Health if I have questions?

You can directly contact Og Health using any convenient communication methods provided in the app or web. Our 24*7 dedicate customer care team will assist you with necessary support.

Contact Number (Mobile/Landline) : +965 99006533 / +965 22021921
Email ID: customer.care@oneglobal.com
WhatsApp: +965 99006533

Terms of Use

Please read these terms of use carefully. Og Health is a website and mobile app that gives people the power to safely store and manage their immunization records. We refer to both the website and mobile app together as “Og Health”.

Use of Og Health is governed by these Terms of Use. We may amend or modify these Terms of Use at any time, without notice. The current version of these Terms of Use will be available each time you access the website or app. By using the website or app, you agree to be bound by these Terms of Use and are responsible for reviewing these Terms of Use as well as the Og Health Privacy Policy. You also agree that you will comply with all applicable laws and regulations when using Og Health and are prohibited from attempting to violate the security of the website and application. You should not use Og Health if you do not agree to these Terms of Use and the Privacy Policy, understand what they mean, or do not consent for your data to be used.

Not a substitute for Health Care Advices

Information included in Og Health is for your general knowledge only. It is not meant to replace what a doctor or Health Care Professional might tell you. You should not rely on it for diagnosing or treating an illness. You should talk to your doctor if you need medical advice or help.

Accuracy of Information

We take care to ensure that Og Health is available and that the information on it is accurate, timely and up to date, but we do not make any guarantee of the quality, accuracy, or reasonableness of information on it.

Og Health and its content is provided “as is” and “as available” without warranty or condition of any kind, either expressed or implied. We expressly disclaim all warranties and conditions, including any statutory or implied warranties or conditions of merchantability, fitness for a particular purpose, title, quiet enjoyment or non-infringement in respect to Og Health, to the fullest extent permissible under applicable law. Additionally, you are responsible for the accuracy of all data that you enter into Og Health.

We are not responsible for any errors or omissions or injury, loss, or damage arising from or relating to the use (or misuse) of any information, statements, or conclusions contained in or implied by the information or publications on this website and app or in any of the source documentation.

Source of Data:

Og Health depends on the following data information sources that are online and free:

World Health Organization
https://www.who.int/

Centers For Disease Control And Prevention
https://www.cdc.gov/

Kuwait Ministry Of Health
www.moh.gov.kw/

Please note that Og Health have the right at any time whenever needed to update the data sources or add any additional data source needed. 

Availability of Og Health

We make no warranty that Og Health will operate uninterrupted and error-free, the communications to or from Og Health will be secure and/or not intercepted, or will be completely free of errors, viruses, or other harmful or invasive files. We are not responsible for your use or inability to use Og Health, any damage sustained by your computer or device or any loss of data that may result when downloading material, or any error, delay, interruption, or omission in the information on the website.

From time to time, our staff may perform maintenance on Og Health. During this time, access to Og Health, the information it contains, and its features may be limited.

Security

Any information sent or received over the Internet is generally not secure and may be intercepted, lost or altered. We cannot guarantee the security of any communication to or from Og Health. Og Health does not assume any responsibility or risk for your use of the Internet.

Intellectual Property

The content of Og Health including text, graphics, trademarks, logos, and other material is protected by copyright and trademark laws, and is owned by us. Og Health materials should not be copied, published or sent to others in any way without getting prior permission from us. These rights are protected by the Copyright Acts and other national and international laws and agreements. You may use Og Health for you and your family’s own non-commercial, personal use and you are granted the right to download, store and print single copies of the items or material provided that you maintain all copyright and other notices contained in such content. You may only use the downloaded software to access Og Health. You may not use any technologies that enable you to modify Og Health.

Your rights related to Og Health have limits and cannot be transferred or assigned to others. Your access to Og Health can be suspended or terminated if you don’t follow the Terms of Use or attempt to or assist someone with reverse engineering for Og Health.

Consent

You may input your own information into Og Health and One Global. You may also choose to input the information of your children under the age of eighteen, and adults over the age of eighteen with their explicit consent. You are responsible for the accuracy of all information that you input into Og Health, as well as obtaining consent from any individual whose information you choose to input into Og Health.

Acceptable use of Og Health and Termination of Use

If you do not use Og Health as intended, we can end your use of it immediately and without notice to you. Inappropriate uses include, but are not limited to, purposely inputting false information, or accessing, using, or disclosing someone else’s information without consent. We shall not be liable to any party for such termination.

Limitation of Liability and Indemnity

We, subject to applicable law, shall not be liable for damages of any kind including, without limitation, any direct, special, indirect, punitive, incidental or consequential damages including, without limitation, any loss or damages in the nature of or relating to lost business, lost savings, lost data and/or lost profits arising from your use, reliance upon, or inability to use Og Health, regardless of the cause and whether arising in contract (including fundamental breach), tort (including negligence), or otherwise. This shall apply even if we knew of or ought to have known of the possibility of such damages.

Further you agree to indemnify and hold harmless us against any claims, losses, judgments, damages, costs and expenses (including without limitation, reasonable legal fees) caused by or resulting from your use of Og Health. You will also indemnify and hold harmless us from and against any claims brought by third parties arising out of your use of Og Health.

Advertisements and Sponsorship Policy

Og Health may provide links to third-party web sites. The providers are in no way affiliated to any of the service providers displayed on the site or apps. Listed doctors or medical personnel, or medical Institutions do not necessarily endorse any products or advertisements on display at this site or apps. Og Health is not responsible for the content of linked third-party sites; sites framed within the site or app, or third-party advertisements, & does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk & subject to the terms & conditions of use of such sites. The providers do not endorse any product advertised on the site or app. We also share aggregate information – not individual data – with our advertisers/business and partners/third parties to help them better understand our services and to monitor the reach of their advertising on the service.

Governing Law

This Agreement shall in all respects be governed by and be construed in accordance with the laws of State of Kuwait.

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